What Our Clients Say About Us
a year ago
We just had our outdoor kitchen installed from No Cal Grills. They did an amazing job! We met Rose at a home fair in Lodi and decided on one design but changed out mind to wanting something with a cover & ceiling fan. Rose helped me pick out a whole other design. She came our mapped out where it would be in our back yard and explained all the details. The Nor Cal Grills team was professional and prompt to responding to my many questions. I highly recommend them.
a year ago
We absolutely love our Northern California Grill kitchen set up!!! Rose was great helping us pick out the right one, and getting the layout in our yard perfect. James has been awesome on all the follow through questions, addressing any concerns we had and always being available for questions!! Thank you guys for doing such a wonderful job and always being!!
a year ago
We cannot say enough good things about NCA Grills, from the administrative staff, to the skilled technicians, to the sales and design team, and all the way up to the owner, Gary himself! Based on prior reviews, we expected an outstanding outdoor kitchen from NCA Grills, but were frankly blown away by the incredible customer service and support we received. And we absolutely LOVE our new outdoor kitchen! Our experience began at the recent Sacramento Home Show, where we happened upon their pavilion. We had the good fortune of meeting Rose there, where she carefully listened to what we were interested in doing, and created a very nice schematic plan on the spot! Rose listened carefully to come up with something that fit exactly what we needed in the tight space we had available. From there, things continued to get better and better. Due to some special circumstances with difficult access to our yard, Gary made a special trip to our home and personally measured everything. In order to get the unit into our yard, he agreed to bring it in two separate pieces (base unit and countertop) and then completely assemble the unit and install the stacked stone in our backyard. This required two separate days of installation. Gary never said the word "NO" to anything we asked. He made changes we requested along the way, without any hesitation. And kindly did not charge us extra, as would normally be the case. We found pricing to be much better than we expected, and never felt nickeled and dimed in any way. We set a date for installation and Gary kept his word. The unit was delivered and installed by a team of professionals, including Gary himself, who came out to supervise the difficult access issue, and helped move the large kitchen himself, along with three of his team members. During the two days of installation, Gary came by numerous times to check on how things are going and responded immediately to any questions we had. When it was all finished, he came by one last time, and personally gave it a nice cleaning, including polishing the stainless steel! This is the owner of the company and shows how much he cares about his customers and places their satisfaction at the highest level of importance. Then Gary shocked us with a gift of a new Blaze Grill Cover, which we will install later today. The end result is beautiful and adds greatly to the look and appeal of our yard. We can't wait to use the new kitchen. NCA Grills is a family-owned business, well established in the Sacramento Area, and is a pleasure to work with, well beyond our expectations. Gary even posed for a photo in front of our beautiful new kitchen. If you are looking for a new outdoor kitchen or firepit, look no further than NCA Grills. You will be very happy with the result!
2 years ago
Our backyard is an oasis now. Rose worked with us in designing the perfect backyard kitchen. The process was pretty straightforward for the exception of a minor misunderstanding which James and Rose were able to resolve and make everything perfect. I highly recommend them as their customer service is great and the out come is even better,
